Interactions Hub, a PwC Product

Simplify, streamline and manage your healthcare professional engagement landscape

Focus on your mission, not the minutiae. Our low-code, scalable solution can help reduce complexity, generate insights, increase visibility and accelerate decision-making.

Interactions involving healthcare professionals, healthcare organizations, and patients are not only resource and risk-intensive they can be complex.

Replace the tools and processes that can cause unnecessary and costly bottlenecks with our digital solution

Interactions Hub,a PwC Product is a digital platform for engagements, grants and other HCP/HCO interactions built in line with our library of global standards, industry better practices, business processes and compliance rules. Simplifying and improving these processes can help bring agility to your operations so you can focus on the high-value activities that provide better strategic outcomes for your business.

Manage your interactions from start to finish

Interactions Hub helps you digitize your interactions lifecycle, from strategic planning to nomination to contracting and payment, and helps eliminate workarounds and activities performed offline, and therefore improving the value of your investment.

Engage on the go with an HCP engagement platform that scales with you

Wherever you go, however you grow, you can access Interactions Hub instantly on any device from anywhere in the world. You can rely on our low-code technology to update your solution faster than traditional solutions. Take advantage of our single tenant architecture and enable much-needed new capabilities helping drive your unique product pipeline.

Tackle data challenges and deliver HCP reporting insights faster

Interactions Hub provides 360 visibility on interactions at the global level, enabling your compliance and business stakeholders to review relationships, contracts, thresholds and spend in realtime and effortlessly. Our data helps capture standards built with your global spend transparency and compliance monitoring requirements in mind, producing efficient data that boost the value to these key compliance disciplines.

Integrate your existing solutions

This low-code solution and its flexible architecture links seamlessly with your single sign-on, master data, ERP and spend transparency systems.

Take control of your solution, create value

Change business rules and compliance thresholds — and update your solution in a matter of moments. Our holistic self-service capabilities enable you to support your solution with the highest level of self-sufficiency.

Get business and compliance updates at your fingertips

Smart notifications keep you in touch — from HCP/HCO utilization to compliance exceptions — and help you navigate complex processes.

Automate HCP/HCO/patient interactions with our intuitive global solution

Case Study

An automated compliance system helps PTC manage global interactions

In less than eight weeks, PwC and Interactions Hub helped PTC Therapeutics automate and eliminate burdensome paper processes and free its employees to better focus on their mission of helping patients

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Related insights for Interactions Hub

How purpose-built tech can help pharmaceutical and life science companies streamline healthcare provider interactions

In today’s hypercompetitive pharmaceutical and life sciences (PLS) industry, strategic partnerships are more critical than ever.

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Understanding the true cost of transparency reporting

Many PLS companies are still struggling with outsized expenses and needless complexity when it comes to regulatory compliance. When the regulatory hammer came down.

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Next-gen compliance for pharmaceutical and life science companies

PwC’s Pharmaceutical and Life Sciences (PLS) risk and regulatory professionals help our clients tackle their compliance and regulatory challenges.

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Get a demo of Interactions Hub

Use purpose-built tech to successfully streamline and digitize HCP/HCO/patient engagements and external funding activities — and help enable compliance. Request a demo and learn how Interactions Hub can help your organization:

Provide an exciting experience for everyone in the process

Remove the obstacles –– simplify a complex process and digitize it. Interactions Hub can make it easier for both internal and external stakeholders to interact with each other and get what they need, when they need it. This means HCP/HCOs can get paid faster, with less hassle than before.

Unlock new opportunities

Be more nimble in your operations so you can focus on high-value activities that provide better strategic and creative outcomes for your business. Respond to new market opportunities around the globe without having to stand up new systems or processes.

Reduce compliance risk and gain peace of mind

Anticipate and respond to continually changing global interaction and transparency requirements. Lower the total cost of running your business with our digitized end-to-end process that helps enable compliance, while simultaneously reducing the cost to run the business.

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